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Layer on luxury with Garnet Hill women’s sweaters featuring exclusive cashmere sweaters, pullover sweaters, and cardigan cashmere women’s sweaters are unlike any other — created from the fine, downy undercoat of Kashmir goats raised in Inner Mongolia using only the highest quality fibers that resist pilling.
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I would never have ordered things for last minute Christmas gifts if they were on back order. I have had it. Nice stuff but I’ll shop elsewhere.
Well, after reading all those terrible reviews, I felt I had to say something. I have been shopping with Garnet Hill for several years, which has not been kind on my wallet, but very good for my wardrobe.
I always get compliments on their dresses. I like the Eileen Fisher designs that are exclusive to GH. They have some sales that bring their usually steep prices to ridiculously low levels.
As for the quality of clothes – I bought my first GH dress 6 years ago, it still looks new. The only two things I had to throw out because I wore them out were a pair of shoes my dog ate themand a bathing suit very few suits would stand up to 3 times a week 1 hour practices in the pool for an extended period of time.
GH clothes are classy, they don’t go out of style.
You can return them at any time I believe that’s one of the reasons their prices are so high and that they still charge shipping. I had to talk to customer service more than once, never had a bad experience – everyone is polite and helpful.
We may receive reports based on the next business day Monday-Friday if quality, they fit well, and they. clearance cardigans for women Wool is produced by follicles which mill in New Hampshire has been.
In case you are wondering – no, I don’t work for Garnet Hill. I just really like them.
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Garnet Hill has some good products, but terrible customer service and they charge for shipping and returns. I needed to return an item However, my days of Garnet Hill have ended with that remark.
No one needs this. I love to support a company that often uses organic cotton, and has such high-quality products and that treats their employees well.
I am a huge fan of Garnet Hill.
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All my bedding and pajamas I own are from Garnet Hill. I have had excellent customer service from their headquarters. The people at the call center are not as knowledgeable as the Garnet Hill People.
I’ve exchanged sheets or pillowcases for a different color and have had no problems and was helped by wonderful supervisors and other employees.
I highly recommend their flannel pajamas, the Asian wrap pajamas, and the flannel sheets and pillowcases. I cannot sleep on anything else.
Thank you to my sister for introducing me to Garnet Hill.
Garnet Hill Reviews | Read Customer Service Reviews of stick truth
Thank you to the Garnet Hill Company. I love their clothes and think the quality is good for the price. When on sale it’s great!
My minus one star is because an item went on sale before I even received it in the mail and they wouldn’t credit me the difference. I am not crazy about the cost of shipping I want the item so, I’ve made the decision to pay it.
Garnet Hill has lovely and unique items, and I have placed many orders.
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I purchased a pair of expensive sandals last month, and they went on sale right after I placed the order, before they were even delivered.
Garnet Hill would not credit me with the difference, despite my emails with the purchase confirmation and the sale code.
I will continue shopping with them, but in a wiser manner. The quality has gone down considerably over the last decade or so. Their flannel sheets used to be plush, now they don’t even feel like flannel.
Their sizing is all over the place I have Garnet Hill sheets, comforters and duvet covers, all queens, all different in measurement.
Some too big, some too small. Bottom sheets have shredded after just after using for a season. Poor quality overall, too bad.
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I’ve gone back only because they have some really cute bedding, but I’m done after this last purchase. Very rude staff. I spoke with them on the phone about honor a discount they ran soon after I bought an item.
They all but accused me of lying when I called back with the exact dates I pulled from my email. The service rep also scolded me for calling twice.
When you will be able to find same item on internet with no shipping fees!!! I had a25 percent off code but forgot my password.
Took about 8. So much for 25 percent off! Abandon cart!! Like so many others, I have watched this company go downhill.
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Still some nice items but now most of their stuff is crap from China, poor shoddy quality, and the shipping, as others have noted, is absurd.
You pay a lot for the slowest shipping around, can be 3 weeks! Leadership must be awful as it seems errors are being made at every turn.
It is a joke when they talk about “natural” and “craftsmanship” and then ship you junk from China. Anything that says it is “imported”, is from China as the company is happy to put down when something is made in Portugal or Germany.
Buyer beware. Don’t waste your time, energy, money. Garnet Hill is behind the times–shipping rates are sky high and shipping and refunds slow. Recently ordered a few things and will return most of them.
This was an expensive and troublesome attempt to supplement my scanty wardrobe–won’t place any more orders here.
I ordered a product online. My first order with Garner Hill. I wanted to double check a coupon code so called the customer service line.
The lady was so rude that I ended the call politely and called back hoping to speak to someone a bit more personable. Again a surly customer service rep who thought I was trying to ‘double coupon’ and told me that I should “read the small print” on their website.
I have a background in customer service management and training for a huge brand and I was flabbergasted by these calls. Eventually I spoke to a manager after being put on hold for 20 minutes or so but by then I was determined to escalate what was a simple enquiry to a complaint.
Unluckily for me the product arrived and did not fit. I returned it per the instructions but unlike some other retailers you are not informed of acceptance of your return or refund.
After two weeks I got a bit nervous. Again a surly customer service rep who was so curt I was taken aback. Get a clue Garnet Hill. Learn from the excellent Tuckernuck or even Anthropologie.
My experience is an EPIC fail from this company. I ordered boots on Nov 5th, my order information on their site I received no email stated that they were back ordered and expected to ship on Nov 26th.
That date came and went, so I contacted them via their online chat and was told the boots were going through quality control and should ship within a few days.
Had to chase them again today still I received no email and was told that the back order ship date hadn’t changed are you kidding me, it’s come and gone!
I told them to cancel the order. I will not be ordering from them again, and will not recommend them to my friends or family. Apparently they just cannot be bothered to offer good customer service.
It’s been some time since I’ve ordered anything from GH because of the shipping costs they charge but I found free shipping on a item and decided to go ahead.
Ordered on the 26th, no email confirmation received so I checked on the 27th and it was “reserved and available. I emailed customer service who emailed me back that I would be contacted shortly.
Still showed as “reserved and available” and no contact back from customer service on the 29th. I called Customer Service on the 30th who told me, “Yup, it’s reserved and available.
Very last time time I order from this company. I am leaving a review here because there is no other option. I have ordered from Garnet Hill for years.
Once in a while there is an ordering or return issue that requires customer service contact. After this last minor issue, I cannot keep thinking I just keep having random bad luck with an unusually rude and unhelpful person.
It has to be the corporate attitude. I talked to two people snd the supervisor was worse than the rep.
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